As a mental health provider, finding the right billing service to handle your insurance claims and payments is essential to your practice’s success.
While large corporate entities may seem like the most convenient choice, small businesses founded by therapists offer unique advantages that can make a big difference in your experience. How so?
Small businesses founded by therapists allow mental health practitioners to build close relationships with billing providers, who share the same purpose – to help clients. On the other hand, large entities are often more focused on their own interests instead of taking care of their client’s individual needs. While many therapists despise the billing portion of their counseling practice, it actually can be therapeutic for clients to work with an ethical small business instead of a faceless corporate medical billing company.
Therapist Billing Services is a small business created with the specific goal of providing personalized services and helping therapists with the insurance billing side of their private or group practice.
In this article, we will explore the benefits of hiring a small business like Therapist Billing Services, over a large corporate entity, for your billing needs.
Why You Should Hire a Small Business for the Health Insurance Billing Portion of your practice
Choosing a billing service for your mental health practice is a big decision. The reason is that there are many factors to consider, such as cost, expertise, efficiency, and quality of service.
However, when it comes to billing services for therapists, there are specific advantages that small, therapist-founded businesses offer over large corporate entities.
Let’s discuss the benefits of hiring a small business like Therapist Billing Services for your billing needs.
Personal connection and tailored support
Can you imagine providing effective therapy to your clients without building a personal connection with them? If building a rapport with your client is a natural part of your treatment plan, you probably understand that social connections between people offer various mental health benefits, such as reduced stress and enhanced mood.
Various studies highlight the importance of personal connection in both interpersonal and therapeutic relationships (e.g., Wiseman, 2015). The same principle applies when it comes to choosing a billing service for your mental health practice.
When you work with a small business, you’ll have the opportunity to build a personal relationship with the team that handles your billing. Unlike large corporate entities where you may get passed around from one department to another, small businesses provide a dedicated point of contact who understands your practice and can provide personalized support.
This means that Therapist Billing Services is a company that is providing tailored support that meets your specific requirements, rather than a one-size-fits-all approach that you might find with larger corporate entities. In fact, Therapist Billing Services can even provide verification of benefits–which many medical billing entities do not provide.
Stronger relationships and trust
No one can deny that trust is a crucial element in any professional relationship. This is equally true when it comes to your billing service provider. Based on the scientific literature on relationships in small businesses, communication, and personal care are two strategies that enhance trust and lead to positive customer outcomes (Gilboa et al., 2019). That’s due to the importance of human interaction with customers.
Considering this, working with a small business founded by a therapist can help build a stronger foundation of trust and understanding. When you share your billing concerns directly with a company based on therapeutic values and principles, you realize you’re not just another customer. Instead, you become a valued partner, and the billing company is invested in your success.
Aligned interests and shared mission
If you’re concerned about finding a proper billing service, chances are that, ideally, you’re looking for help from someone who can lessen the administrative burden and let you focus on your work as a therapist while maximizing your insurance reimbursements.
One of the best parts of hiring a small business like Therapist Billing Services is that we have a shared mission with therapists – to improve mental health care. Our business was created specifically to help other therapists, not just as a means to an end. As a result, our interests are aligned with yours, and we are dedicated to helping you succeed.
As fellow therapists, we understand the unique needs and challenges of the field and are passionate about helping other practitioners get their reimbursements as soon as possible. This means that a shared mission with small, therapist-owned billing businesses creates a sense of partnership that is hard to find in large, impersonal corporations.
Expertise in the mental health field
Every mental health practitioner wants to work with a billing service that not only understands the ins and outs of insurance billing but also has a deep understanding of the challenges of the mental health field.
Luckily, small businesses founded by therapists are well aware of the complexities of insurance billing for mental health services. They have the expertise to navigate the nuances of mental health billing, such as coding and claim submission requirements. On the other hand, many large medical billing companies work with all types of practitioners, not just therapists–and they may not have the expertise that Therapist Billing Services has for mental health-related billing.
Considering these factors, small businesses can save you time and money in the long run. They can easily avoid common billing mistakes and ensure that you receive the maximum reimbursements for your work.
Lower costs
One more significant benefit of working with a small business like Therapist Billing Services is that it can result in lower costs compared to larger billing companies. The reason is that we
don’t have the same overhead costs as large corporate entities, which allows us to offer our services at a lower cost.
Furthermore, we specialize in psychotherapy billing and only work with mental health providers. Our expertise in optimizing insurance reimbursements can result in higher revenue for your practice, which is particularly advantageous for small practices with limited budgets.
Drawbacks of Hiring Large Corporate Entities
Now that we’ve discussed the benefits of hiring a small business for therapist billing services, let’s focus on the potential drawbacks of working with larger billing businesses.
There are several reasons why collaborating with large corporate entities for your billing needs may not be the best fit for your mental health practice.
One of the most notable drawbacks is indeed the lack of personal connection. The thing is that big entities often have a large client base, which makes it difficult for them to provide personalized attention to each individual practice. As a result, therapists may feel like they are not receiving the individualized attention and support they need.
Additionally, large companies may not have the same level of expertise in mental health billing as smaller, therapist-founded businesses. Often, this can lead to errors and delays in processing claims, which is the last thing therapists need from billing services. Especially because it affects the therapists’ budget and client satisfaction.
Moreover, large corporate entities may prioritize their own financial goals over the needs and interests of their clients. This misalignment of interests often decreases therapists’ motivation and engagement. Ultimately, this can lead to frustration, mistrust, and even financial losses for mental health providers.
Choose Therapist Billing Services for Your Personalized Needs
As you can see when it comes to choosing a billing service for your mental health practice, choosing the right billing service is key. At Therapist Billing Services, we offer more than just billing support – we offer a partnership.
As a small, therapist-founded business, we have a deep understanding of the mental health field and are dedicated to serving the unique needs of mental health providers like you.
Billing by Therapists for Therapists is dedicated to offering a personal connection, tailored support, expertise in the mental health field, and a shared mission to keep your focus where it should be – on your clients.
Choose Therapist Billing Services for your billing needs and experience the difference a personalized, dedicated approach can make for your practice.
